What to Expect as a Client
The firm represents individuals from all walks of life and takes pride in treating each client the same. Regardless of your personal situation, every interaction you have with the firm – beginning with the first call – is important to us. We understand that when you need to hire a family law attorney you are likely going through the most important and stressful period of your life. For that reason, Mr. Mansouri is personally involved in every case handled by the firm. Mansouri Law Offices operates as a team - you will find that each member of the the firm will instantly become devoted to your cause.
While the firm cannot guarantee results, it can guarantee certain things. For example, we can guarantee that your case will not “get lost in the shuffle.” Moreover, we guarantee that if you do have to go to court, that we will always be better prepared and one step ahead of the other side.
First Contact and Initial Consultation
When you first contact the firm, you will be asked certain basic questions by one of our staff about your case. This information will allow us to immediately determine if there is a conflict of interest on our end precluding our representation. This first call is also designed to ensure that we are able to help you, and that your case is a good fit for our office. These initial case details are then be passed on to one of our attorneys, who will contact you to set up an initial consultation – either over the phone or in person.
During this initial consultation, you will have a more detailed and through meeting with Mr. Mansouri or one of the other attorneys in the office to discuss your case. Although an attorney-client relationship has not been established as of that point, the consultation itself is confidential in nature and the contents of your discussion are privileged. During this consultation, you are encouraged to ask any questions you have, and to provide whatever documents you feel would assist us in helping answer those questions.
If you decide to hire the firm and the firm agrees to take on your case, you will be asked to sign a retainer agreement to formalize our professional relationship. The retainer agreement is for our mutual advantage and protection and sets forth the terms of our agreement, including our respective obligations during your representation. As part of the retainer agreement, you will be asked to pay a “retainer” – or a deposit towards your expected fees. Because every case is different, the specific terms and fees are unique to each case.